Bella Studio: Building a Loyal Clientele with Beauty & Hair Bookings

Challenge

Bella Studio wanted to reduce phone-tag and no-shows while offering clients an easy way to book haircuts, colour, and treatments. They needed one place to manage availability and payments.

Solution

Bella Studio listed their services on Ordafy:

• Multiple service types (cut, colour, treatment) with clear pricing
• Flexible availability and session length
• Deposit and full payment options
• Automated reminders to reduce no-shows
• Packages for regular clients (e.g. 5 cuts at a discount)
• Reviews and photos to attract new customers

Results

• 60% of new bookings now come through Ordafy
• No-show rate dropped from 15% to under 5%
• Repeat booking rate increased by 40%
• Staff spend less time on the phone, more time with clients

Testimonial

"Our clients love being able to book and pay online. We've reduced no-shows and filled more slots. Ordafy feels built for local service businesses like ours."